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SmartphonesTips & Tricks

How to Fix an Unresponsive Touch Screen

By November 18, 2020No Comments
Unresponsive Tablet Touch Screen

Unresponsive touchscreens are more common than you might think. Android and iPhone users encounter this issue every day. While this inconvenience could indicate that it’s time for a new device, there are also a few simple fixes you can try. If your cell phone screen doesn’t work, you’ll need to find the root cause and decide on a suitable solution.

Why Is My Cell Phone’s Screen Unresponsive?

A smartphone touchscreen can become unresponsive for several reasons. For example, a brief hiccup in your phone’s system could render it unresponsive. While this is often the simplest cause of unresponsiveness, other factors like moisture, debris, app glitches and viruses can all affect your device’s touchscreen.

In the absence of these issues, there’s a possibility the screen could be damaged because of an accident. This situation may call for repairs or replacements. That said, you can save time and energy by trying a few quick do-it-yourself fixes first.

How to Fix an Unresponsive Touch Screen on Your Phone

A non-working touchscreen can be an urgent issue if you rely on your device every day. These tips will teach you how to fix an unresponsive iPhone screen or Android screen without having to pay for repairs. Try out these methods on your phone first:

  • Reboot the phone: You can fix an iPhone with an unresponsive touchscreen by rebooting the device. If you’re unable to shut down the phone normally, press  “Volume Up,” “Volume Down,” and then hold the side button until the logo appears. You can force an Android to power down by holding the power button for 30 seconds.
  • Make sure your device and hands are clean: Moisture, debris and oils on your hands or device can impact screen performance. We recommend washing and drying your hands and then wiping down the device with a soft cloth before trying the device again.
  • Update your device: Older versions of software often come with bugs that updates are designed to fix. Ensuring that your phone is up-to-date may remove screen performance issues. You can find available software updates by visiting your device’s “Settings” app.
  • Use Safe Mode: If you’re looking for a way to fix an unresponsive touchscreen on your Android, try running it in Safe Mode. This feature disables third-party apps to help you troubleshoot issues. The latest iPhone also offers a Safe Mode feature so you can identify apps that may be untrustworthy.
  • Scan your device with anti-malware apps: While today’s phones are less susceptible to viruses and malware than PCs, downloading third-party content can still be a risk. To identify viruses or threats, try installing an anti-malware app and running a scan.
  • Do a hard factory reset: In extreme cases, you can fix an unresponsive iPhone screen or Android screen by returning the phone to factory settings. This will wipe all your data and personal content from the device, though, so make sure you have everything backed up first if possible.

Sell Damaged Phones to The Whiz Cells

If all the above methods prove ineffective, you might have a bigger hardware issue to address. In this case, you can either pay for a repair or sell your broken phone and buy a newer model.

At The Whiz Cells, we offer great cash values for your old devices. While broken phones are worth less than fully functional ones, we’ll be glad to accept your device and put some extra cash in your pocket for an upgrade.

To find out more, contact us online or browse through our list of devices.